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  #11  
Old 01-06-2020, 12:42 PM
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devanrose33 devanrose33 is offline
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and now it seems like the whole website isn't working.. anyone else having these issues?
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  #12  
Old 01-06-2020, 01:16 PM
aactuary92 aactuary92 is offline
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Quote:
Originally Posted by devanrose33 View Post
So, I bought the new modules this morning and I keep getting an error when I try to open them saying that I don't have access to view
I would definitely email the SOA, the modules seem to be working for me
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  #13  
Old 01-06-2020, 03:41 PM
LRoss716 LRoss716 is offline
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I would definitely email the SOA, the modules seem to be working for me
May be early on but what are your thoughts so far?
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  #14  
Old 01-06-2020, 03:51 PM
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May be early on but what are your thoughts so far?
Don't have much to compare it to, I didn't do any of the old modules. But it's very boring so far lol
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  #15  
Old 01-06-2020, 04:42 PM
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Don't have much to compare it to, I didn't do any of the old modules. But it's very boring so far lol
Did u purchase the mods and EOM exercises back to back?
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  #16  
Old 01-07-2020, 08:12 AM
aactuary92 aactuary92 is offline
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Did u purchase the mods and EOM exercises back to back?
I didn't, and I really should have. As soon as you buy the $300 modules the link for the EOM exercises works, and it costs $600. I had to jump through some hoops to get my company to pay for the modules, so I wish I'd done it all in one step instead of two
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  #17  
Old 01-07-2020, 09:18 AM
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"devanrose33
Join Date: Jun 2016
Location: Morristown, NJ
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College: Penn State '13
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So, I bought the new modules this morning and I keep getting an error when I try to open them saying that I don't have access to view"

You probably need to wait until the SOA gives you access...similar to the manual process of waiting for the information to register for Prometric exams. Here is some customer service info if needed;


Customer Service:
Email: customerservice@soa.org
Phone: +1-888-697-3900
Monday through Friday, 8 a.m. to 5 p.m. Central time

Technical Support:
Phone: +1 800 716 2094 (USA/Canada)
Monday through Friday, 8 a.m. to 5 p.m. Central time

Customer Service in Asia:
Email: asiacustomerservice@soa.org
Phone: +86-10-6580-0686
Monday through Friday, 9 a.m. to 6 p.m. Beijing time

Administration of FAP Question:
Email: elearn@soa.org

Last edited by mjkraft827; 01-07-2020 at 10:26 AM..
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  #18  
Old 01-07-2020, 09:19 AM
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mjkraft827 mjkraft827 is offline
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Also I just started to the modules yesterday. On slide 41 of 170ish of module 1. Honesty and integrity module complete
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  #19  
Old 01-07-2020, 01:00 PM
harb1sj harb1sj is offline
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Noticed something today... in the past, retaking the EOM exercises was free (afaik). However, now that the IA is "included" in the new EMAs, they cost $200 to retake.

I'm hoping that this is not per module, and if it is I should probably be extra prepared since my company does not cover the cost of module retakes...
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  #20  
Old 01-07-2020, 01:34 PM
aactuary92 aactuary92 is offline
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Quote:
Originally Posted by harb1sj View Post
Noticed something today... in the past, retaking the EOM exercises was free (afaik). However, now that the IA is "included" in the new EMAs, they cost $200 to retake.

I'm hoping that this is not per module, and if it is I should probably be extra prepared since my company does not cover the cost of module retakes...
Thanks for pointing this out! Anyone have any more info on this?? My company's exam program isn't super well organized, so I'm not sure they're even aware of the cost changes haha
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